WHO
WOULD BE A TYPICAL CUSTOMER?
A
typical customer could be a couple like Alice and Bill:
The
factory closed, and Bill’s recent job loss will require moving to a new
town, too far away for a daily commute. They are faced with selling their home
and buying another in their new town.
The
new town is booming and houses appear to sell quickly - should they buy
something quickly, before the prices go up again, even if their current house
hasn’t yet sold? They know their savings would cover the carrying costs
of two houses for about 6-8 months if need be, but after that, things would be
painful.
They
could wait until the current house sells before they buy in the new town. They
might rent for a while, but that could be expensive, or Bill might find a place
to board and Alice
could stay here until the house sells, and Bill could travel back and forth on
weekends. What if it takes a long time to sell? – the factory closure put
200 people out of work and there may be a lot of houses on the market.
This
new insurance product could be an ideal solution for them.
HOW DOES A CUSTOMER QUALIFY FOR A POLICY?
To qualify for
insurance coverage:
-
the property must have been recently appraised, and not listed for more than
(or reasonably close to) the
appraised value
-
the property must be listed via
Board MLS
-
the insurer must “self-insure” during the “normal market
sales interval” which begins with the Policy activation. (Based on the
appraisal and other factors, the insurer will determine an initial period of
self-insurance after which - if the property has not sold - the benefits will
be paid)
- the
property must be maintained in an as-listed condition throughout the list term
- the
property must offer clear title
-
the insurer must accept any bona
fide offer that is within the price range specified in the policy (the insurer
will typically require that a house seller accept a bona fide offer that is,
say, 95% or more of the list price)
HOW DOES A CUSTOMER ACQUIRE A POLICY?
▶ They become
aware of the insurance product through various marketing and advertising
promotions, lawyers, bankers, mortgage brokers, and through you, their REALTORTM.
▶ They go on-line
to find out more.
▶ They request a
preliminary quote by providing certain basic information such as the address
for the house that will be for sale, their anticipated list price, the desired
length of the coverage term, and their estimated carrying costs for that
property.
▶ They receive
the preliminary quote and are advised that in order to get a firm quote the
Insurer must first have an appraisal done on the property. They are advised
that they must pay for the appraisal in advance, and they can use the Appraiser
of their choice from a list of approved Appraisers, and if they purchase the
policy the appraisal fee will be deducted from the premium price.
▶ They decide to
proceed, pay the appraisal fee with a credit card on-line and provide some
additional detail, and within a few days – once the appraisal has been
completed – they receive a firm policy quote from the Insurer.
▶ The appraisal
report notes the appraised value of the property with a “normal market
sales interval” of, for example, 90 days.
▶ The firm quote
notes the key conditions of the policy including that the property cannot be
listed for more than 5% above the appraised value, the coverage will not begin
until the normal market sales interval (for example, 90 days) has elapsed, and
that if the house has not sold during the normal market sales interval the
policy would then pay the coverage amount for the selected coverage term
(minimum one year) following such interval, or until the closing date of the
sale of the property, whichever occurs first.
▶ They decide to
proceed with the policy purchase since they now know that their worst case
cost, if the sale takes longer than the normal sales interval, is the cost of the
premium.
WHAT
WOULD A TYPICAL POLICY COST AND WHAT WOULD IT COVER?
It is anticipated that
a typical basic - or standard - policy would, for a one-time fixed premium, pay
the covered carrying costs for up to one year beyond the
“self-insured” period.
For example, if the covered monthly carrying costs were $1,600, the
premium cost would be approximately 1.5 x the monthly carrying cost. In this
example a one-time premium of $2,400 (which includes the appraisal cost) would
provide coverage to pay the carrying costs for up to one full year beyond the
self-insured period.
However, home sellers
(policy purchasers) will have a lot of flexibility in the selection of coverage
levels and coverage duration, and the options chosen will ultimately determine
the actual premium cost.
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